Frequently Asked Questions

Who is The Way to Portugal and Spain?
The Way by TFY is a brand of Tours For You, an incoming tour operator and DMC (Destination Management Company), in Portugal specialized in charming and luxury travel services and events. We’re also the only Portuguese on-site ground operator for the luxury worldwide consortium Virtuoso (www.virtuoso.com ) as well for Ensemble Travel Group (www.ensembletravel.com ), Traveller Made (www.travellermade.com ) and American Express Crafted Journeys Program amongst others. Also, we’ve been elected since 2009 as one of 150 World’s TOP Travel Specialist by Condé Nast Traveler (specialist to Portugal) as well as the renowned “WOW List” by Wendy Perrin. I believe these are good referrals to let you know about our reliability.
Why should I book with you instead of an online booking site or directly with a hotel?
With us, you get exceptional personal assistance before, during, and after your vacation and:
  • A “Turn-key” solution: with just one point of contact, you’ll have all the travel arrangements done and we’ll work for you for all confirmations (hotel, tours, transfers, etc.). Time that you’ll save!
  • We’ve got a great relationship with all suppliers in Portugal and Spain, and this means they take very good care of our bookings, including special amenities and upgrades.
  • You’ll have just one contact for any need you may have or any help. Also, just one source to provide documentation, follow-up, etc.
  • We’ll always get you the best price for each service.
  • And you will have a 24h/7d phone assistance for any support you may need.

Plenty of advantages we believe, that does not cost more money for you!
Do I need an international driver’s license?
In Portugal no international driver’s license is required 
In Spain, an international driver’s license is required

Please make sure your driver’s license is valid in your home country (temporary or replacement driver’s licenses will not be accepted), you’re at least 21 years old and you have held it for at least 1 year.
Is it easy to drive around Portugal and Spain?
Yes, the roads are very good and, apart from the big cities where you will always have a bit more traffic when you go to the countryside, roads don’t have much traffic. We drive on the right side of the road and use the metric system so, all speed signs are kilometers per hour. Since many roads now have electronic tolls with no payment booths we suggest you add the e-toll system to your car when picking it up.
Will we receive more travel information?
Yes, upon your arrival, you will receive a nice welcome pack which includes:
SIM card with communications and mobile data included
Welcome gift
Printed version of your itinerary
Will I receive a portable GPS?
We always try to be as eco-friendly as possible so, instead of getting a disposable plastic gadget, we will give you a better tool and will provide you with a file you will be able to open on your smartphone and use all the time!
Is the international flight included?
No, each traveler is responsible for the purchase of their airline ticket. The Way to Portugal and Spain only organizes the entire itinerary at the destination. 
Why is the international flight not included?
The Way to Portugal and Spain receives travelers from all around the world therefore, it would be difficult to include a flight in the travel package. On the other hand, we like each traveler to have the freedom to choose the dates, schedules and airlines of their preference.
Do I need travel insurance?
We are covered by civil liability insurance during all-time on our tour and we strongly advise you to take your own travel insurance (covering medical and luggage insurance) and, mainly, a trip cancellation insurance.
What kind of documentation do I need to travel?
All passengers 18 years of age and older are required to present a passport. Also, since you will be renting a car, a credit card is mandatory for you to collect your car so that the rental company can block the Deductible fee which will be released if you return the car in the same good conditions it was delivered to you, and charge the extras you decide to add to your booking.